Privacy Policy - EXCH Consulting LLC

Last updated: October 2025

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1. Introduction


EXCH Consulting LLC (“we”, “our”, or “us”) is committed to protecting the privacy and data of our clients and visitors.
This Privacy Policy explains how we collect, use, store, and protect your personal information.

We provide educational and consulting services focused on digital asset security and blockchain awareness.
We are not a financial institution and do not provide investment or trading services.

 

2. Services Overview


We provide non-custodial, technical, and educational guidance for secure digital asset management and setting up hardware wallets.
We do not store, transfer, manage, or hold any cryptocurrency, private keys, or digital assets on behalf of clients.

All clients remain fully responsible for their own wallets, backups, and devices.

 

3. Information We Collect

We may collect limited information when you interact with our website or services, including:

• Name and contact details (email, phone number)

• Messages submitted through contact forms

• Technical data (browser type, IP address, device type)

We do not collect or store any private keys, seed phrases, wallet balances, or cryptocurrency transaction data.

 

4. How We Use Your Information

We use the information collected solely to:

• Respond to inquiries and provide requested consultations

• Schedule and deliver technical or educational sessions

• Improve our website and service experience

• Communicate updates or offers (only with your consent)

We do not sell, trade, or share personal data with third parties for marketing purposes.

 

5. Data Security


We implement standard security practices to safeguard your information, including encryption, secure data handling, and restricted access.
While we take reasonable precautions, no method of data transmission or storage is 100 % secure.  We may use secure communication providers such as Proton.me for email correspondence. These services provide end-to-end encryption and are used to enhance the confidentiality and security of communications.

 

6. Third-Party Services

We may use trusted third-party tools (e.g., email, analytics, scheduling services) to operate our website and communication channels.
Strict confidentiality and data protection obligations bind these providers.

 

7. Cookies and Analytics


Our website may use cookies or analytics tools to improve performance and track anonymous usage data.
You can disable cookies in your browser settings at any time.

 

8. Your Rights (GDPR & Global Privacy Laws)


You have the right to:

• Request access to your personal data

• Correct or delete your data

• Withdraw consent for communications at any time

To exercise your rights, please contact us at: privacy@exch.services

If you are located in the European Union, you also have the right to complain with your local Data Protection Authority (DPA)

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We will respond to verified data requests within 30 days, in accordance with GDPR and applicable data protection laws.
 

9. Data Retention


We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

 

10. Updates to This Policy


We may update this Privacy Policy periodically to reflect changes in our services or legal obligations.
All updates will be published on this page with a new “Last updated” date.

 

11. Contact Us


privacy@exch.services


EXCH Consulting LLC
, Cheyenne, Wyoming, USA